Returns & Exchanges
At CRASHPAD, we want to ensure your street style fits perfectly, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process is designed to get you back into the right gear as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging and securely seal the box, ensuring all original labels and tags are included.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing